- Microsoft Dynamics CRM enables you to Improve sales planning, sales pipeline, forecast management and many other powerful sales force automation tools.
- Microsoft Dynamics CRM is a fully integrated Customer Relationship Management (CRM) system. Dynamics CRM gives you the capability to easily create and maintain a 360-degree view of the customer relationship.
- Dynamics CRM provides a rich set of tools to manage your company's Sales, Marketing, Customer Service, and the ability to integrate with other Partner Integration Systems, seamless integration with SharePoint, Outlook and Office UI Look & Feel.
- Dynamics CRM delivers a fast, flexible, and easy to implement affordable solution.
Marketing
Dynamics 365 Marketing is a marketing automation application that helps turn prospects into business relationships.
The app is easy to use, works seamlessly with Dynamics 365 Sales, and has built-in business intelligence.
Dynamics 365 Marketing includes a bundle of apps and solutions carefully selected to support marketing departments and coordinate with sales.
Some of these apps and solutions are also available as bundles or add-ons with other Dynamics 365 products, while others are only available as part of the Marketing package.
Finance
Microsoft Dynamics 365 for Finance and Operations (Enterprise Edition) is a Microsoft enterprise resource planning (ERP) system for medium to large sized organizations.
Dynamics 365 for Finance and Operations is now two applications—Dynamics 365 Finance and Dynamics 365 Supply Chain Management—to offer you more flexibility to adopt the capabilities you need, when you need them.
Project Management
Dynamics 365 Project Operations connects your sales, resourcing, project management, and finance teams within a single application to win more deals, accelerate delivery, empower employees, and maximize profitability.
Having successfully delivered 100’s of CRM projects, we know what it takes, and we know from experience how to avoid the pitfalls.
We can provide a complete service from analysis of requirements to delivery of your solution – in the cloud or on premise.
Sales Force Automation (SFA)
Capture & track from lead to Opportunities into CRM System.
Automatically associate activities with corresponding leads/opportunities.
Automate lead, opportunity business process to qualify the leads based on conversions.
Ability to import the leads from external systems, segment data to generate leads from marketing campaigns.
Automate Opportunity Management
Track and view opportunities by Customers.
Track and position against competitors in the market.
Create Invoices, Orders to track the actual revenue.
Establish consistent sales processes across organization wide
Create forecast and predict the sales.
Streamline Account Management
Know your customer, customer base, and how important or critical it is to your business.
Track all email and customer interactions for each account.
Quickly identify your customer and identify the opportunity.
Define parent-child relationships based on the organization hierarchy.
Sales
- Dynamics 365 Sales enables salespeople to build strong relationships with their customers, take actions based on insights, and close sales faster.
- Use Dynamics 365 Sales to keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral.
- Uses strong user, group, team and business unit-based permissions for easy information distribution.
- Capture and track all lead details right from your Outlook client.
- Automatically associate e-mail messages with relevant leads and opportunities using Activities.
- Assign leads and tasks using business workflow process.
- Easily segment data to generate leads from your customer base.
- Create and monitor customized offers and pricing for each opportunity.
- Better track and position against competitors.
- Promote Office Outlook contacts to CRM with a single mouse click.
- Reduce wasted cycles with robust data-cleansing features.
- Track revenue goals by dates, fiscal periods or other predefined criteria using powerful Dashboard features.
Customer Service
- Customer issues through cases.
- Record all interactions related to a case.
- Share information in the knowledge base.
- Create queues and route cases to the right channels.
- Create and track service levels through service-level agreements (SLAs).
- Define service terms through entitlements.
- Manage performance and productivity through reports and dashboards.
- Create and schedule services.
- Participate in chats and Manage conversations across channels.
- Improve Account, Contract & Agreement handling experience.
- Boost agent productivity with rich user interfaces.
- Improve support resolution time with access to customer account, contract, and agreements.
- Create, manage, and resolve cases by phone, email, web, & fax.
- Give agents reports, views, dashboard of the overall status of each service ticket.
- Create queues, tier model to manage the support queues.
- Identify and address issues and refine the Service KPIs and business process.
Project Delivery
- Having successfully delivered 100’s of CRM projects, we know what it takes, and we know from experience how to avoid the pitfalls. We can provide a complete service from analysis of requirements to delivery of your solution – in the cloud or on premise.
Technical Consulting
- We have specialists to assist in the technical challenges of a CRM project, for example infrastructure design or systems integration architecture. Large volume of data migrations. We have built numerous XRM based solutions while also using Dynamics CRM.
Data Migration
- The sources of data we have migrated into Microsoft Dynamics CRM are many and varied. Consequently, we have the skills and tools to help you with your data migration challenge. Recently we had migrated almost 50Millions records from other CRM system into Dynamics CRM.
Support
- Our dedicated support team provide a comprehensive range of services to end users and technical teams.
Data Archive Solution
- This solution significantly reduces the CRM disk space and improve overall system performance.
Handling high volume workflow scenarios
- We at Adisys India came up with the best practice guide to significantly improve the system, calculate the system load, determine the appropriate h/w sizing, and optimize tailored techniques.
Training
- We believe effective training is key to a successful deployment of Microsoft Dynamics CRM and the benefits of a refresher session in the future should not be overlooked.
Supply Chain
- Optimize inventory and logistics to improve delivery by using predictive analytics to optimize and automate inventory, warehousing, fulfilment, material sourcing, and supply chain logistics.
- Accelerate innovation and respond quickly to quality issues, changing customer specifications, and obsolete parts to ensure compliance and mitigate delays.
What Next?
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Adisys India Team (sales@adisysindia.com ) can help you to get a business quote to enable Sales Automation for your Business Model.
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As part of our service, we will work closely with you to understand your business processes.
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Our Business Analyst team will map the manual or existing processes to CRM and our engineering team will enable CRM Sales force automation for your business. From day one you will enjoy the CRM Sales Automation benefits.
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The good news is that we are not developing solutions from scratch. We will leverage the reusable product offering features and Adisys India reusable tools to speed up the development process and reduce the overall development cost to your company.
Contact Us
+91 80 41287371
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